Return and Refund Policy

Cancellation Policy

1. Orders can be cancelled before they are shipped.
2. Once an order has been shipped, it cannot be cancelled through the website.
3. To request a cancellation, please contact our customer support team as soon as possible before the order is shipped.

Return and Exchange Policy

1. Returns and exchanges are available only on eligible products. The applicable return or exchange eligibility will be clearly mentioned on the respective product page.
2. For products eligible for return, customers can request a return within 3 days from the date of delivery.
3. The product must be unused, unwashed, and in its original condition.
4. The product must have its original packaging, tags, labels, and other accessories intact.
5. Products that are customized or specifically mentioned as non-returnable on the product page are not eligible for return or exchange.
6. Return or exchange requests submitted after the applicable return period may not be accepted.
7. If return pickup is not available at the customer's location, the customer may be required to self-ship the product to our designated return address.
8. Any applicable return or exchange charges will be communicated to the customer before processing the request.

Refund Policy

1. Once the returned product is received and inspected, the refund will be processed if the product meets the applicable return conditions.
2. Eligible refunds will be initiated to the original payment method used for the order, where applicable.
3. The time taken for the refund to reflect in the customer's account may vary depending on the payment method and the respective payment provider.
4. If a return is rejected because the product does not meet the return conditions, the customer will be informed accordingly.

Important Return Conditions

• The product must be unused and unwashed.
• Original packaging, tags, labels, and accessories must be intact.
• Customized products are not eligible for return or exchange.
• Return requests must be raised within the applicable return window mentioned on the product page.
• Products that do not meet the applicable return conditions may not be accepted.

Customer Support

For any cancellation, return, exchange, or refund-related queries, customers can contact our customer support team through the contact details provided on our website.